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Call
UK: 017683 71777
International: +44 (0) 17683 71777
Email
[email protected]
Address
25 Cumberland House, St Lukes Road, Kirkby Stephen, Cumbria CA17 4HT
EXCELLENTTrustindex verifies that the original source of the review is Google. My second Coast to Coast trip with Packhorse. I was very impressed with the pre trip updates and info from Hayley, the standard of accommodation was excellent and the drivers who ferried me from Kirby Stephen to St Bees at the start and Robin Hoods Bay to Kirby Stephen at the end were great, my bag was always at my accommodation when I arrived and all I had to do was concentrate on walking, I was very happy with the whole experiencePosted onTrustindex verifies that the original source of the review is Google. Communication with Packhorse through Hayley made this whole trip exceptional. It was an absolute delight to meet her in person. Nothing was too much trouble and everything went so smoothly. We cannot recommend them highly enough.Posted onTrustindex verifies that the original source of the review is Google. At 69 years of age, I had apprehensions about this adventure. But it all went well. It was a wonderful adventure all the way from St. Bees to Robin Hood’s Bay. We enjoyed every part of it, the Lake District, the Yorkshire Dales, the Moors, all of it was fantastic. Our accommodations varied from very good to excellent. Packhorse is a great company! Hayley was always available to answer our questions and give us some advice.Posted onTrustindex verifies that the original source of the review is Google. Walked the coast to coast trail individually in September 2025 and booked everything through this company. Everything with Packhorse went smoothly from beginning to end. All accommodations were up to speck, route descriptions were clear, including alternative options, and all luggage transfers went 100% fine. Not a single issue!Posted onTrustindex verifies that the original source of the review is Google. The team at Packhorse were excellent, especially when we experienced issues with our cycling route. The accommodation, meals and luggage handling was also excellent. They were very easy to deal with and and they replied to our enquires in a timely and comprehensive manner.Posted onTrustindex verifies that the original source of the review is Google. In August 2025 we did the C2C. Just wonderful: great walk, Packhorse/Hayley very professional, service minded and personal. All in all highly recommended! We thoroughly enjoyed this lifetime experience. Thanks Hayley, Packhorse team and all others involved.Posted onTrustindex verifies that the original source of the review is Google. C2C Packhorse delivered an excellent service from the first moment when I contacted them to ask about the trip, through the planning, booking and trip itself. Hayley was my point of contact and she was excellent in every way. I can highly recommend C2C Packhorse and from talking to other people doing the Coast to Coast walk C2C Packhorse seemed to offer the best service and at the best price.Posted onTrustindex verifies that the original source of the review is Google. We had never done a hike/trip like this and we had a fantastic time. Coast to Coast Packhorse was really great - training advice beforehand, fascinating range of accommodations with good food and everyone friendly, advice on the trails, quick response to any emails, and when there was a fire on the moor near Robin Hood's Bay we were advised of an optional route. And: when we couldn't start our trip at St. Bees due to flight complications, they picked up some sea water and pebbles for us, and delivered them to Grasmere! They are much more that a bags delivery service. We highly recommend them.Posted onTrustindex verifies that the original source of the review is Google. Hayley was unbelievably helpful and went out of her way to smooth any issues. We didn’t do enough research and found the cycle ride too challenging. So although the C2C wasn’t a success for us Hayley did everything she could to help us out.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more